www.MitelService.com
Cambridge , MD 21613
sales
FAQ
MitelService.com and Intertelservice.com are your window into gaining information quickly
Our goal is your satisfaction ! We help you better use your equipment while reducing costs! A win-win!
- Question: Are you affiliated with Mitel or Intertel in any way?
No we are a privately held LLC that provides consulting to the Mitel/Inter-tel community, Our key employees and consultants are former employees who have the knowledge and certifications to provide you with information that will help you in your goals.
- Question: Do you charge or bill us for your service?
No, we never charge you for this service, we arrange quotes from pre approved certified dealers in good standing with the manufacturer and if you choose to do business with them, we bill them for a pre agreed on finders fee.
That allows you to use us for information and imput ,but you and only you decide if making the changes or purchases make sense.
- Question: Can you help us with cable or data needs?
Yes, we represent some large and small companies who can quote and install cat 5/6 cable as well as video security camera's and dvr's.
Many times we can find you one Var to replace 3, allowing you to deal with one vendor and not only save time and money, but eliminate finger pointing.
- Question: My current service provider informed me that our equipment was manuf discontinued and they could no longer service me, Is that true?
Many of the older systems were manuf discontinued ,which means they no longer make parts for the PBX, however many of our certified resellers can still service the equipment using reconditioned(used)parts, so in most instances we can find someone who will service your system with the hopes of building a relationship with you to become your new solution provider.
"We were using 3 vendors, one for voice and telephones,another for data, cisco routers and a third for our security system, after allowing the team at Mitelservice.com take a look and kick the tires ,we contracted with one company who now handles it all for us at a savings of almost 50% per month.
We eliminated the "It's not my problem" issues that were driving us crazy.
Donna S
President
Creative Cable
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We are not affiliated with Mitel or Intertel in any way, we are a private brokerage firm
www.MitelService.com
Cambridge , MD 21613
sales
